Introduction

VisionEdit LLC (“Company,” “we,” “our,” or “us”) is committed to customer satisfaction, transparency, and high-end visual quality. This Refund Policy explains the conditions under which refunds may be granted for our digital media editing and portrait retouching services.

By purchasing our services, you agree to the terms outlined in this Refund Policy.

Company Information

• Business Name: VisionEdit LLC

• Website: https://www.visioneditcoaching.com/

• Address: Suite 3306, McComb Ave, Cheyenne, WY 82001, USA

• Email: support@visioneditcoaching.com

• Phone: +1 (307) 999-4486

Eligibility for Refunds

Refund requests are evaluated carefully and may be considered under the following specific conditions:

• The retouching or consulting project has not yet been started or assigned to an editor.

• A duplicate payment or transaction error was made in error by the system.

• A technical infrastructure issue on our side permanently prevents us from delivering your finalized media files within a reasonable timeframe.

All refund requests must be submitted in writing to support@visioneditcoaching.com within 7 days of the original transaction.

Non-Refundable Situations

Because our studio provides bespoke, human-executed digital asset adjustments and dedicated labor, refunds will not be issued in the following cases:

• The custom editing work has already been completed and delivered via your secure link.

• The editing process has already started (labor has been spent on color curation or detail cleanup).

• Delays caused by lack of client communication, slow feedback, or low-resolution source files uploaded by the user.

• You simply change your mind or change your creative direction after file processing has launched.

Note: To ensure complete satisfaction, we provide dedicated revision rounds included in our core packages to refine your media exactly to your taste.

Digital Services & Custom Scope

As VisionEdit LLC provides purely digital, custom visual tailoring, all orders are considered final once work has initiated on our secure local workstations. Partial refunds for incomplete milestones or early project cancellation remain at our sole discretion.

Processing Refunds

If a refund request is reviewed and officially approved by our support team:

• The refund will be processed exclusively through your original payment method (Stripe or PayPal).

• Processing and bank clearance times usually take 5–10 business days depending on your payment provider.

• You will receive an automated email confirmation as soon as the refund is executed on our dashboard.

Chargebacks

We highly encourage our clients to contact our studio support directly to resolve any creative alignment issues or download complications. Initiating unauthorized chargebacks or payment disputes before reaching out to us will result in an immediate block from our secure portal and restriction from any future digital studio services.

Changes to This Policy

We reserve the right to update this Refund Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions regarding your invoice, payment, or this Refund Policy, contact us at:

VisionEdit LLC

Suite 3306, McComb Ave,

Cheyenne, WY 82001, USA

Email: support@visioneditcoaching.com

Phone: +1 (307) 999-4486